I ordered an item on September 23, 2020 from The Specialty Store. Not sure if it was through eBay but I did pay with PayPal. I cut the seller some slack what with the pandemic slowing everything down but enough is enough.
I've been going around in circles with their messaging system - no one answers. When I telephoned PayPal, it can't find an item that far back & doesn't give me ANY option to say when the item was purchased! When I tried entering the date on the "calendar" online it just shot me back to the same old circular sequence.
How the heck do I get to talk with a LIVE PERSON so I can start a dispute??!! Nothing seems to work. Should I actually send them a snail mail letter or something to get some help?
Thanks for any suggestions you can give.
