Ordered from China

3741
New Community Member

Placed order they give tracking # you try to track nothing. Can’t find # papal sad if they don’t get more info case will be closed all the have t0 d0 s try t0 track the item they know it’s a fraud   Might be last purchase using PayPal...

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1 REPLY 1

Slowboatfrom
Contributor
Contributor

They need to mandate that sellers disclose up front where things are coming from.   I have had problems with 90% of orders coming from China and PayPal doesn't want to stand behind the consumer like they say they will.     The last 2 things I ordered,  I would not have ordered if I had realized where they were coming from but it wont tell you.   I only found out when I tried to track the order and it came up in Chinese characters.      I opened a claim because I was charged for an order I never received.  Paypal  says be patient because the Covid has slowed shipping.  I said OK.   A week later they close the claim without even checking with me to see if I ever received the order!  They said the seller provided a shipping #,  therefore its closed!!  Just because you shipped it,  doesn't mean I received it!!  If they had even looked at the tracking you can see that it never left the first destination.   Now they have no one answering phones and if I try to submit through the internet,  it keeps saying, "something went wrong, try again"   I have spent hours trying to let them know I don't have this product.   This is poor support from PayPal and not the first time.    

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