Ordered as "guest", item hasn't arrived. What to do?

Svetlana23
Contributor
Contributor
Hello. I have ordered an item from eBay, it never arrived. When I were ordering, I used a "guest" account. A few days after I placed the order and payed, this seller's account got suspended/blocked. I payed with my card (not paypal), but was advised to check the paypal registrations since all payments from credit cards are suppoused to go through paypal accounts(?) But i have no registered transactions here. Is there a way I can get a refund? (I cannot contact eBay either, cannot call them from my country/they cannot call me and there is no way to msg. them (?) ) Any help would be appreciated. Thank you.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Svetlana23 


If you need to open a dispute for a 'guest buyer' transaction then you can.......


1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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