Ordered as "guest", item hasn't arrived. What to do?
Svetlana23
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-17-2019
02:32 PM
Hello. I have ordered an item from eBay, it never arrived. When I were ordering, I used a "guest" account. A few days after I placed the order and payed, this seller's account got suspended/blocked. I payed with my card (not paypal), but was advised to check the paypal registrations since all payments from credit cards are suppoused to go through paypal accounts(?) But i have no registered transactions here. Is there a way I can get a refund? (I cannot contact eBay either, cannot call them from my country/they cannot call me and there is no way to msg. them (?) ) Any help would be appreciated. Thank you.
Labels:
- Labels:
-
Disputes
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nov-17-2019
02:44 PM
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Money refunded on paypal site but still taken from bank account in Payments Archives
- Order placed from LittleMallus but I did not not place the order? in Disputes and Limitations Archives
- Sender Vetting in Payments Archives
- Refunds cancelled and not received! in Payments Archives
- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives