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Order in my name, fraudulent address

New Community Member

Order in my name, fraudulent address

I happened to check my PayPal account yesterday  (8-22-19) to find two pending orders in my name that I did not make for $2,800. I did not receive the usual Paypal emails of these orders.  Resolution center has not posted my case file? Late last night I receive an email that the merchant has shipped the product to the fraudulent address.

1 REPLY 1
Moderator

Re: Order in my name, fraudulent address

Hi FellingLost,

Welcome to the community forum and thanks for posting.

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.

-Intars