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Solved! Go to Solution.
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My husband ordered a massage gun from Oppsads stating that his package was on its way and gave him the DHL tracking number. After a week it had not arrived so he went to DHL and gave them a tracking number and DHL returned the email stating that the tracking number didn't exist. He paid extra for the fast shipping. When he emailed Oppads with the email address provided under contact us, they sent back the same tracking wrong number according to DHL. the email sent by Oppsads . We went on there Facebook page and found a phone number that the area code shows in the Northern California when we called it, it shows unavailable which could mean disconnected. There is no way to get a hold of this company. Our next step if we do not receive it soon is to go to the Better Business Bureau.
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I ordered this massager on May 16th 2020. As of today, I still have not received the item and the seller just basically keeps repeating themselves. I believe the company is fraudulent. Apparently according to the PayPal community, other customers had similar issues with this company and people who ordered before me still have not received the product. One customer stated the merchandise was coming from Japan or China and the seller stated it would take 30 days or more to receive it. The website says "USA OWNED AND OPERATED" it also says "FAST DELIVERY " which are both false statements. I don't understand why PAYPAL continues to allow these companies to use them as a method of payment without checking the legitimacy of the company. I am requesting a full refund! I opened a case with Paypal and they are still waiting on a response from the seller since June 3rd and so far the seller has not responded. They have until June 22nd to respond. The seller did provide with a USPS tracking number via email on May 19th, but as of today, the status says, "still awaiting package". I will update once my case with PayPal is resolved. I believe the company is fraudulent.
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