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Its a SCAM.
It would not be paypal customer services that you called it would be a FAKE number pretending to be paypal customer services.
The number shows up when you use 'google' to find paypals number OR a scammer has posted a thread in this forum.
That is why paypal NEVER post their phone number on this forum.
The only way to get the REAL paypal customer services number is via help / contact bottom left of paypal pages and scrolling down past the FAQ to the 'call us' option to phone them.
If you think about it why would paypal ask you to buy google vouchers or itunes cards to answer your question or issue you a refund etc?