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Opening a second dispute for the same payment

Contributor

Opening a second dispute for the same payment

I opened a dispute about a payment with a company that I later learned to be a scam. Because I opened the dispute so early after making the payment to them, my dispute fell through as I was askin for a refund but my order was being processed. Is it possible to open another dispute about the same payment to try and get a refund?
1 REPLY 1
Esteemed Advisor

Re: Opening a second dispute for the same payment

@JackGul 

 

Normally its x1 dispute per transaction, but you could always ask customer services if they will make an exception, unlikely but if you don't ask you don't get.


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.