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Opening a dispute on an item I have bought via Paypal Invoice

New Community Member

Opening a dispute on an item I have bought via Paypal Invoice

Hi,

Basically I have bought an item of clothing for £160 around 2-3 months ago via Paypal Invoice. I have just found out that the item is fake and obviously I was paying the money for a real Supreme cog box logo. I tried to open up a dispute but when I try to it doesn't allow me to click on the transaction to select it to continue with the dispute. Please could someone help me with how to open the dispute as it isn't currently letting me and obviously I would really like my money back.

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Moderator

Re: Opening a dispute on an item I have bought via Paypal Invoice

Hi Charlie0906,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPalUK/, Twitter - @AskPayPal., email or phone and we would be happy to advise.

 

- Siobhan