Opening a New Account

Candra_HS
New Community Member

Hello all! So recently my account has been restricted from sending or receiving any money because I signed up a paypal account when I was under 18.
which I take full responsibility of because I didn't know any better and was an idiot back then (heh). so they told me to open a new account with a different email. and I'm very glad they let me keep the money.


Now. my question is, do I have to deactivate my old account before I can sign up for a new account?

Thanks in advance.

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1 REPLY 1

PayPal_Celeste
Moderator
Moderator

Hi there @Candra_HS,

 

Thanks for stopping by the Community. In most cases, deactivating the old account would not be necessary. For further assistance, I would recommend getting in touch with our customer support team by selecting Contact at the bottom of any PayPal page. Thanks!

 

Take care,

 

- Celeste S.

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