Open cases

[Bobsbread]

How can I add notes to an open case

[PayPal_Intars]

Hi Bobsbread,

Welcome to the community forum and thanks for posting.. 

If you've been asked to provide any additional information to an open case, you would see an option to respond in the Resolution Center. You can also contact us by phone, email and chat to add any additional information. 

I hope this helps,

Intars