Open case time dead line

gorankrsmanic
New Community Member

I asked PayPal for my money to return me and they give me a deadline until 30 Aug,

I write them and they still don't return the money because the package is on way to me...

Until when I need to wait ???

 

Last time I have an issue similar but that time I send the watch to the USA.

My customer who bought that watch declare it as non delivered(Ebay), DHL is written delivered, and Paypal doesn't want to open the case for my money because I am late 2 days for delivery...

 

What is wrong here??

 

 

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