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On going dispute

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New Community Member

On going dispute

I'm going round in circles. I bought 2 ornaments only to be sent crumpled up pictures for $26. PayPal have given me the address in chinese writing to return it to. They were sent from the UK not China. Also I've asked several times for the address in English language with no response yet. The item has to arrive 28th November to China. How reasonable is that? 518000 Guangdong​ 1014 China