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Hello,The buyer opened a dispute.I attached an official confirmation of delivery to the correct name and address.
There was a document from the Russian Federation State Organization - Russian Post.The document was stamped and signed.
Tracking information also shows it, and it's available online.After this, I've received an e-mail that It was not enough, and the case was closed for the favor of buyers.
I left without money, and without a product.
Support team is also surprised.
Why official document from State organization is not enough?
What delivery confirmation I need to give?
I feel that I have been robbed.
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