Obtaining a vendor address to return items if they won’t respond
Ringerswife
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Posted on
May-21-2020
08:45 PM
Hi, I’ve been informed by PayPal to return my items to the vendor in order to receive my refund. However, the vendor will not and has not responded to my requests throughout this entire ghastly process. How do I obtain a vendor’s address in order to send their defective items back?
1 REPLY 1
Ragnar_Lothbrok
PayPal Employee
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May-23-2020
08:54 AM
Good day @Ringerswife
Welcome to the community and thanks for posting!
The return shipping address can be found on the email that was sent to you or from the Resolution Center associated with you claim. In the even that it still can't be found, please contact Customer Service to get that information.
Please click "Contact" near bottom of the PayPal pages and see options available for you to get ahold of a representative.
***If you saw a post that is helpful, kindly give the author Kudos and/or accept it as a solution. Thank you and keep safe!
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