Obligations after accepting offer of replacement form seller

Psig6e
New Community Member
Hi, Wondering if anyone can steer me in the right direction. I accepted the sellers offer to send me a replacement item. They promised to send the item previously and never followed through, hence elevation to PayPal. Now my dispute is closed and there is no communication from the seller again. About where how or when the replacement will be sent. Is there anything I can do ?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Psig6e 

 

Did you escalate the dispute to a claim??

If not it would time out at 20 days post opening and anything the seller 'said' they would do can't be enforced.


Advice is voluntary.
Kudos / Solution appreciated.
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