OASNOVA ORDER? c12356733861932.1

[V1060ec]

Hi, I placed an order on 4/3/20 in the amount of $53. 95Apr 3, 2020 19:38:37 PDT Transaction ID: 6DX026420X821632Y I haven't received these items with several attempts to the Vendor? No response

[coupon_ninja]

same here. I think the reply email was a bounceback from the server. It went to my spam folder

[CatDancing]

I ordered 4 bandanas for approximately 70.00 (silly me). I assume company is a fraud or exceptionally slow. There doesn't seem to be any solutions. Has PayPal been of any help?

[mikeriley]

You can send the seller a message via PayPal. If no satisfactory resolution then you can ask PayPal for a refund. I have done the first of these steps, now awaiting reply from seller.

[CatDancing]

Thank you. I did manage to send email to seller company. I will wait to hear from them. I am going to call my credit card company tomorrow just in case response is unreasonable or not conclusive. American Express has never let me down.

[Jennifer118]

I sent an e-mail to the contact that was on my confirmation from PayPal! Who knows if they will reply! I did this a few days ago! How do you ask PayPal For refund?

[mikeriley]

On the PayPal website you can “dispute” a charge. Then you can “elevate” the dispute which means PayPal will investigate and decide whether or not to refund it. I have now done the second step since my repeated communications to seller went unanswered.

[skip2dent]

I also placed an order, April 14, Clothing  Transaction 3Ns99384Dx884252F Invoice c13076482162737.1

for 3 shirts ($73.00)  never received

[CatDancing]

I just filed a dispute with PayPal last week. I ordered 5 bandana neck gaiters from company on April 16. I just received them today, May 22. They were okay. I wouldn't order anything from them again. However, I ordered 1 in white silk and was fairly pleased with it. I hope others will receive their merchandise. It may take at least a month.

[RuffRider]

I definitely think this is a fraudulent company.. I ordered 3 masks in April and haven't received the mask or responses to my status inquiry's.

[Samswiles]

I had the same damn problem. In fact if you go to burcago.com (which is where I made my order) it isn’t even a website anymore!