Notifications (Bell) is not showing but my account is has a limitation on it.

coriva
New Community Member

I just received an email from Paypal saying:

 

We have been unable to confirm your identity based on the information received. Please follow the steps below to provide additional information:   1. Go to www.paypal.ca and log in to your PayPal account.   2. Click "Notifications" (bell) icon next to "Log out" button.   3. Click the notification prompting you to confirm your identity and follow on-screen instructions.

 

but when I log in, there are no "Notifications" bell icons next to the Log Out button.

When I go to the Resolutions Center there's also zero issues listed. But my account is definitely under a limitation.

 

Why is that?

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1 REPLY 1

kitdanica
Contributor
Contributor

i have this issue too .. does paypal refresh it's limitation monthly ?

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