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Filed a dispute against a company who did not provide an item as it was 'out of stock'. Had confirmation email from them stating it was due to be refunded. This has never happened so opened a case. How do I escalate it to a claim and how long do I have to wait until I can do this? No option is appearing at the bottom of the page as suggested in the help from paypal.
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Please contact customer service to have them review your situation and escalate:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (UK): https://www.facebook.com/PayPalUK
Twitter (UK): @paypalUK
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
- Mark as New
- Bookmark
- Subscribe
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- Permalink
- Report Inappropriate Content
Please contact customer service to have them review your situation and escalate:
Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.
Or contact via social media:
Facebook (UK): https://www.facebook.com/PayPalUK
Twitter (UK): @paypalUK
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
Kudos & Solved are greatly appreciated. 🙂
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