Not receiving an item

Keats2
New Community Member
Hey everyone, I made an agreement over Facebook to purchase 2 tickets for an upcoming concert on Saturday. All seemed well and good and the deal was planned out, so I sent money via PayPal and have still not received the tickets. I originally contacted them and asked for a refund and they said they would and now I have tried to re-contact them, but my messages are coming up as non received and I’m left without tickets and my money. Can anyone help? Thankyou!
Login to Me Too
1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi @Keats2,

 

I'm sorry to hear about the trouble with your seller. If you haven't received what you paid for, you can always file a dispute against the transaction so that PayPal can investigate. I hope the issue is resolved soon!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.