Not as described - claim Case ID: PP-D-93254636

Temp20201206n
Contributor
Contributor
I have additional information that we haven't reviewed Not as described - claim Case ID: PP-D-93254636

 

Hi Paypal Team, I was supposed to get an Apple iPhone 12 pro - 512 gb Pacifice Blue delivered by courier 3th December . I did recieved the courier box, however there was no Apple iPhone 12 pro - 512 gb within that. I had opened the courier box in front of the courier person and we both were Offended to see there was no Apple iPhone 12 pro - 512 gb Pacifice Blue in the box. Rather, the box was filled with a bunch of papers. I was so devastated to see that i had lost such a huge amount of money and my iPhone 12 pro - 512 gb as well. I went to the courier office as well to lodge a complaint. Also, i went to local police station to file a legal complaint against this issue.Its my humble request to you to validate this matter in a solemn or considered manner and try to refund my money as soon as possible. I am eagerly waiting for your reply. For your reference, i have also attached the soft copy of the complaints. Regards, Sankar Kumar

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20201206n 


Contact options for Paypal at the moment are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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