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Not agreed seller proposal. Paypal close case in favor of seller

Kargonick
Contributor

Not agreed seller proposal. Paypal close case in favor of seller

I asked for refund because i did not receive what I ordered. The seller offered an non acceptable proposal and Paypal closed the case in favor of the seller. Avoid seller: Nanjing Kuaiyue E-commerce Co.,Ltd-China. Paypal wan not helpful. I am dissapointed with Paypal

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Not agreed seller proposal. Paypal close case in favor of seller

@Kargonick 

 

Did you escalate the dispute to a claim before it timed out 20 days post opening it?


Advice is voluntary.
Kudos / Solution appreciated.
Kargonick
Contributor

Re: Not agreed seller proposal. Paypal close case in favor of seller

I ordered and paid fos a machine cost 30$ (there was a Christmas discount of 50%). The price (without the discount) was ok. But I received just a part of it that costs (I checked it in on eBay) max 4-6$. The seller offered me send back the item and after that they would refund. I declained and Paypal closed the case in favor of the seller without contacting me.