Not able to withdraw my funds even after 180 days.

Kevin994
New Community Member

I have $2700 funds in my paypal account, it was limited like last year, been over 360 days. Now i wish to withdraw my funds to my bank account and its not letting me, whenever i click on "Collect your money" i get "Sorry, something’s not right. Please try again later." 
I feel like paypal is stealing my money, they don't respond back to my calls nor my emails.
What to do?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kevin994 


If you have been told your Paypal account has been permanently limited then Paypal holds any funds for 180 days as that is the same time frame that buyers have to open paypal disputes.

If no disputes are opened against you in 180 days then 'normally' you are allowed to withdraw the funds as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Your best bet is to wait until the phones are back up and running and then phone customer services so that you can speak to an agent.
Then they can help advise on how you can withdraw the funds if and when you are allowed to do so.


Advice is voluntary.
Kudos / Solution appreciated.
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Kyler95
Contributor
Contributor
I've been having same problems with my account and it's been 360 days with 2 180 day limitation holds for no reason, i feel they are just holding my money hoping i forget with it, did you ever have any luck?
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alleK
Contributor
Contributor

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I have same problem, but different Error

10 month passed

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