Noracora company

[Eraser55]

Has anyone else ordered from this company, I waited weeks for my 4 sweaters which were paid for right away and now only got 2 and they are such poor quality I want to return them and the other 2 if they are ever delivered but there is no return label or address label at all. 

[kernowlass · Accepted solution]

@Eraser55 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[Eraser55]

I did start one with PayPal but they really didn’t give me the option to tell them everything that is wrong with my order, I hope they can resolve this. That company should be flagged with PayPal 

[mariannedd]

Hi Eraser, Same with me, got only part of my first purchase but I had ordered again in the meantime (yeah...) and got nothing of my second purchase. I lokked online as you may hace done so also and there are thousands on complaints about them, it seems that its what they do.  I agree that this company should be flagged as a fraud.  I opened the dispute process, hope it works.

[Geordie126]

So the NORACORA issue continues!!  The pattern of complaint is constant...seller takes money immediately.....goods do not arrive or if they do it takes several months........then the garbage you receive ( maybe) is of such disgusting quality  it’s really unbelievable!!  Had a dispute with PAYPAL  for a refund (before items ever received)for over 3 months.......the resolution center is a joke!!  Last week they stated I need to file a report with my local police/government agency and upload an official document.........really?? after 3 months?? ......and if I send my garbage back to China ( yes that’s where the pathetic items come from) with a tracking number then the seller will agree to a refund???!!!  Which more than likely will start another case due to the fact you don’t get your refund...........

Done with PAYPAL and their “supposed” resolution center!!