Non-driver's License not being accepted as an Photo ID

[CayCay]

Hi!
PayPal recently asked for some confirmation on identification, and I'm currently trying to verify my photo identity on PayPal. I've already uploaded a document of my SSN, but I've noticed they won't take my non-driver's license ID (Which shows my photo ID). I've scanned and saved it in a document and have tried sending it through under "Driver's license (front only)" and "Other government ID (front only)". Does PayPal not take non-driver's license photo ID's?

[kernowlass]

@CayCay

https://www.paypal.com/us/smarthelp/article/PayPal%E2%80%99s-Customer-Identification-Program-(CIP)-a...

[nevadasmith]

Proof of Identity:

• Driver’s license
• Passport or Passport Card    
• State or Government issued