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If you used a card or bank go to them instead cause paypal clearly won't help you like it hasn't been for other people recently including me. You are more likely able to get your money back if you are able to do a chargeback otherwise you are stuck.
Difficult to advise when you haven't given any facts like.......
which dispute did you open
did you escalate to a claim.
did paypal tell you to return what you received.
Although to be honest I am not sure you would win anyway now you washed the items as they have to be returned as received and in the same condition as sent.