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No refund option

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New Community Member

No refund option

How can I go about an account which has been limited and there is no refund option? Because I want to refund the funds to the send. Thank you
1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: No refund option

@Moranga 

 

You can contact customer services and ask them to issue a refund OR your buyer can open a dispute for non receipt of item which you can not challenge so that they get a refund.  


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

2 REPLIES 2
Highlighted
Esteemed Advisor

Re: No refund option

@Moranga 

 

You can contact customer services and ask them to issue a refund OR your buyer can open a dispute for non receipt of item which you can not challenge so that they get a refund.  


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Highlighted
Contributor

Re: No refund option

I've contacted customer services and filed a dispute for items received that definitely were NOT what was described when i ordered them. Seller wants me to send back to CHINA but items were mailed from USA location? If I return to CHINA - the cost for mailing would be more then the item costs! I want a REFUND of both these Items immediately!!!! Total to be refunded: $63.96 - Or i will contact my attorney!

here are my disputes: I was requested to remove seller ID info

  •  

  • - negative$26.98
    Jul 20
    Clothing
    Payment
    Loading transaction details for

    - negative$26.98
    Jul 20
    Clothing
    Payment
     
    There is an open dispute associated with this transaction. Visit the Resolution Center to view status.
     
    Paid with
    PayPal MasterCard® x-<removed>
    $26.98
    Make a Payment Ship to therese <removed> "Address"
    United States
    Category Clothing Transaction ID 19563116HP0137057
    Seller info Invoice ID c13032123564164.1
    Purchase details
    Hippie truck model refrigerator - ROLLING VOLKSWAGEN HIPPY BUS
    $19.99
    Shipping
    $6.99
     
    Total
    $26.98
     

     

     
     
  •  

  • - negative$36.98
    Jul 20
    Clothing
    Payment - PayPal Credit
     

    - negative$36.98
    Jul 20
    Clothing
    Payment - PayPal Credit
    Loading transaction details for

    - negative$36.98
    Jul 20
    Clothing
    Payment - PayPal Credit
     
    There is an open dispute associated with this transaction. Visit the Resolution Center to view status.
     
    Paid with
    PayPal Credit
    $36.98
    Ship to therese <removed>
    United States
    Category Clothing Transaction ID 28B51917HM057464F
    Seller info Invoice ID c12798302650402.1
    Purchase details
    Hippie truck model & refrigerator - ROLLING VOLKSWAGEN HIPPY BUS
    $29.99
    Shipping
    $6.99
     
    Total
    $36.98
     
     
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