No option to close a dispute I started
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I escalated my dispute to a claim, as the seller haven't shipped my item in 2 weeks and wasn't responding to my messages. However yesterday he has sent it by 1st Class and I have received it now and he requested that I close the case. I would like to close the claim but I only have the option to change it's type, how do I notify PayPal that I have received the item?
- Labels:
-
Disputes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Getting money back from Ebay in Payments Archives
- Seller possibly stalling resolution till after 180 days in Disputes and Limitations Archives
- Why is PayPal so difficult to contact or file a new dispute with? in Disputes and Limitations Archives
- PayPal resolution decision made without evidence. in Disputes and Limitations Archives
- I started a dispute as i had not received my items from the seller. in Disputes and Limitations Archives