No item received

Mariaquin64
Contributor
Contributor
I purchased a shixi hair shaving pen on 5/11/2020 and today is 7/21/2020 and STILL HAVE NOT RECEIVED IT I tried emailing them through the email that shows up on PayPal after purchased and it takes me to a totally different website has anyone have had this happened ? If yes what did you do A mad customer Mrs Q
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1 REPLY 1

Curtis1955
Contributor
Contributor

I’ve had a similar problem with the Chic ebike Store. They sent something using USPS, so there’s a tracking number, but it’s for an item weighing 16 oz or less. Obviously not the folding electric mountain bike I paid $129.99 for.
I’ve created a dispute, but unless PayPal reads the fine print on the USPS tracking info, they won’t know that whatever was delivered was 16 oz or less, not a bicycle.

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