In July I ordered 2 jigsaw puzzles from theliyy.com as Christmas presents. In August I received 2 puzzles, but not the ones I wanted and because the packaging was only a flimsy plastic bag, one of the boxes was damaged. I contacted the seller (who turns out to be in China) who offered a discount. I said no thank you. Then the seller offered a larger discount and said "this was the best they could do." I escalated this to Paypal. Since then, I've gotten a runaround from Paypal. If you call, the automated system says it can't help and hangs up on you. I am so angry and frustrated. Paypal has to have the worst customer service ever. How can they get away with that?
