We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
As an online buyer myself, I can understand that the status of your parcel is very important. I must say that you have been patient waiting for any updates from your seller. Please be informed that PayPal offers coverage for a buyer when an item isn’t received or if received but significantly not as described.
For your reference, please click the link/s below.