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My PayPal account has been blocked with no reason and when tried to reaching the support team via Facebook and Email, they didn't answered me yet, since Monday.
My account is being used for a donation box by users from website.
is this could be a problem?
I'm sorry to hear about the limitation, and about the delay in response from support. Our teams work to respond to received messages as quickly as possible. For real-time assistance, please call by phone. A representative can look into the limitation and discuss any steps that are listed for resolution and/or the status of the review.
Thank you for your post! For best results in the community, when posting to look for help, please only respond on posts that directly relate to the same issue or create a new post.
To request a new card, please contact customer service and confirm that your address on file is up to date and request a new card.
You can reach customer service by phone by clicking Contact at the bottom of the PayPal website, and clicking Call us.
I hope this helps you both!