No answer from PayPal resolving dispute
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Disputes
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Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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I have the same issue! The seller and I have AGREED on the resolution 6 weeks ago, but Paypal keeps pushing back the date to make the final decision. You cannot contact them, and their "message center" just loops you back to information you already know.
This is the WORST customer service - I won't be using Paypal again.
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Getting money back from Ebay in Payments Archives
- What to do when your trouble ticket is about to expire in Disputes and Limitations Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Returns in Payments Archives
- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives