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No access to primary phone number

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Member

No access to primary phone number

Hi All! I don't have access to my primary phone number anymore, and paypal is limiting and blocking my account because I cannot verify through that. Is there a way I could solve this? I can verify myself in any other means, I have all my documentation in front of me, except for access to my old number. Please help, I am desperately in need of any help you could give me, I need to access my account ASAP.
1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: No access to primary phone number

@plevai98 

 

You will need customer service assistance with this which unfortunately is taking longer than usual because of reduced staff.

 

Please visit this page:

https://www.paypal.com/smarthelp/home

 

Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.

 

Or try Social media:

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (Worldwide): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: No access to primary phone number

@plevai98 

 

You will need customer service assistance with this which unfortunately is taking longer than usual because of reduced staff.

 

Please visit this page:

https://www.paypal.com/smarthelp/home

 

Click MESSAGE CENTER or click LOG IN to access your message center or for live chat where available.

 

Or try Social media:

Facebook (Worldwide): https://www.facebook.com/paypal

Twitter (Worldwide): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

View solution in original post