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Newchu Inc.

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Contributor

Re: Newchu Inc.

I'm having the same issues, bought $54.99 worth of toilet paper from mofylook on March 29. I first got a bogus DHL tracking number, emailed newchu on 4/30 and they gave me a China post tracking. Come to find out chinapost says my package was delivered to Illinois!? I live in Arizona. Newchu promised me a refund, and are now ignoring my emails. PayPal keeps pushing out the resolution date.... PayPal, do the responsible thing and ban Newchu and refund your clients!
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New Community Member

Re: Newchu Inc.

This sucks. I have used my PayPal maybe one other time in the last decade. I only used it because I thought the site looked weird, and I though PayPal was 100% safe and promised. It is awful to read these replies and realize I'm never getting my $150 back. I will never use PayPal again - what is the point? 

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Contributor

Re: Newchu Inc.

Purchased 32 rolls of toilet paper from Newch[Removed. Phone #s not permitted] on March 31, 2020. The transaction amount is $79.96.

32 rolls should take up a 16 square ft box. Delivered in a 16" x 16" envelope. This is fraud. Small purse size rolls.

Working through Resolution.

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Contributor

Re: Newchu Inc.

They aren't the only ones....NuChu got me for $215.+ and Paypal closed my dispute 105 days early, with NO replies for any of it.  I am also finding that Facebook is heavily advertising for China's companies.  I have checked on a few items I wanted to order and all coming from China.  I am still waiting for clothes from another company and a grill table from another company...all advertised on Facebook.  I'm not ordering anything unless I find out where it's coming from.  NO MORE CHINA PRODUCTS!  On e bay I was going to order a set of workout bunges and I e mailed them and asked them where they would come from, and they said China...I was like...NOPE.

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Member

Re: Newchu Inc.

I ordered from Newchu in March ....PayPal paid them without delay.....but I never received my order. Only £41.15 but VERY disappointed. Sadly makes me suspicious of similar companies.

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Contributor

Re: Newchu Inc.

I was one of the lucky ones as after several months I did get a refund but had to keep onto them. I have just emailed PayPal to urge them to read the complaints page as there are a lot of unhappy people with Newchu I urge everyone to email them. It won’t let me put their email address so I will try and uses spaces which you won’t do to see if I can advise everyone of their email. First 4 are capitals AU P Violations. @ paypal. com
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Contributor

Re: Newchu Inc.

We have all been scammed by NEWCHU and PayPal together.

when I purchased over 200 dollars worth of product it was a company with a different name appearing to be here in the US with what I needed on hand. Time went by, no contact no response . Escalated it to PayPal, PayPal contacts them. NEWCHU sends PayPal a tracking number says delivered, never got it, then they tell me to get USPS to  put in writing that it was never delivered.  Was finally able to get it from USPS.

 

i was also able to determine from a friend that the misdirected package, was a small envelope with a random piece of plastic with the tracking number provided to PayPal, PayPal says they must take the NEWCHU information as true.

 

they have been provided the information and information on contacting me so I can tell them the scam, and nothing, crickets, and now as of yet no resolution  I will never do business with anyone who accepts PayPal 

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Contributor

Re: Newchu Inc.

Well, I was really looking forward to my three items of clothing, but newchu failed me dismally. Is there any hope of getting the goods we paid for? I guess not.

Price paid for trusting this shonky company.

Patricia

 

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Member

Re: Newchu Inc.

I too purchase shoes for $100 in May and I have not received any shipping notifications from the company. Very disappointing that Paypal would allow this to occur.... To many disputes with the same issue,,

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Member

Re: Newchu Inc.

Got me too!!