Newchu Inc.

SC76er
Contributor
Contributor

Hi 

Anyone use Newchu Inc to buy anything online? 

I purchased something in February and have not received it yet.

I opened a case on resolution centre but then received contact from NewChu support promising to resend the product so I allowed the case to expire on Paypal resolution centre.

Anyone with any info on them or had any dealings with them. At the time of purchase I was directed to the site via a reputable site so I didnt look for reviews of NewChu. Lesson learned.

Regards

<edited>

 

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172 REPLIES 172

Cranalarlldoda
Contributor
Contributor

Try getting a charge back by your bank, it worked for me.

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Rome_01
New Community Member
I bought a pair of shoes on June 30th it's been a month and I never received them.
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David987
New Community Member
Paid almost $70 for two cases of toilet paper, two months later received 20 mini rolls of TP, about 3 whole rolls in total. Such a rip off!!!
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Lochiel
Contributor
Contributor

I am also waiting for some sort of confirmation email as per other sites of purchase. I purchased 3 pullovers on May 13

what can we do about it?

 

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Jpt2
Contributor
Contributor
Lodge a complaint with PayPal and keep onto them for your money back
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Lochiel
Contributor
Contributor

Yes I did contact PayPal on their chat line. I have 180 days from purchase date to receive the goods then I can get my money back.

 

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SG131
Contributor
Contributor
I am posting it on everyone of their ads on Pinterest. The site I ordered from was Flipom, the charge was to Newchu Inc.
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Jpt2
Contributor
Contributor
I paid in Feb 20 nothing received. Escalated with PayPal 7/4. Newchu has said delivered. Did not. Still open with PayPal but taking their time to return money
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Lochiel
Contributor
Contributor

I noticed when I first investigated the issue there was a note from that company stating ..'don't make a complaint, just get your money returned now".. do you have a contact address for them? I still don't have any tracking number. Is this stuff coming from China or the US?

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Mrboesky
Member
Member
I had the same problem and Paypal sided with NewChu. Paypal kept asking me for evidence. I sent them the order number and everything. I never received the boots. It’s ingenuous of Paypal Knowing that it’s a thread of people saying the same thing. I want my money back. Who is more valuable the merchant or your customers that use your service?
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