Newchu Inc.
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Hi
Anyone use Newchu Inc to buy anything online?
I purchased something in February and have not received it yet.
I opened a case on resolution centre but then received contact from NewChu support promising to resend the product so I allowed the case to expire on Paypal resolution centre.
Anyone with any info on them or had any dealings with them. At the time of purchase I was directed to the site via a reputable site so I didnt look for reviews of NewChu. Lesson learned.
Regards
<edited>
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I also bought something from Newchu on April 1; a 3 pack of brand name Clorox disinfecting wipes. A month later, no product, and the photo showing the item mysteriously no longer showed brand name Clorox. I opened a dispute with Paypal April 18 and nothing has happened since. The company sent me an email saying the product shipped via China Post, but the tracking was bogus. Now, June 2nd, still no product and no refund. I'm super frustrated that PayPal hasn't shut this down and that they've dragged their feet on a refund.
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Exactly, I e mailed NewChu 11 times and fake tracking numbers each time, and then a fake shipping company. Then BS answers, and after opening my cases, Paypal closes them even though I had 105 days left on the dispute! On top of that, I closed one of my 2 bank accounts on Paypal and couldn't close the 2nd one because Paypal won't let me!!! No real answers, just computerized. This is sickening. Out $215.00! Please, if anyone is getting through to Paypal, let me know how you are doing it cause they are ignoring me.
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I'm about to dump Paypal. I can get ripped off without their help! I ordered 2 robo floor cleaners from NuChu and nothing. Sent countless e mails. Opened 2 cases and Paypal had a notification on here to send an e mail to receive a refund instead of escalating the complaint. Did that and it came back as no such email addy. Then today I receive notice that Paypal closed both cases but they sure didn't bother to find out where my $200.-- went!!! NOT ONE SENTENCE explaining what they did for me the customer! Ya, I'm real disgusted with PAYPAL! Wondering what their cut is from NuChu, and especially after seeing how many people this company is ripping off through Paypal. And, all the different items they are selling. I hope PAYPAL goes broke for their lack of care of the customers.
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