New Paypal account closed for no reason

Paulw561
Contributor
Contributor
Hi, I opened a Paypal account 4 days ago and I've not used it yet for any transactions. I came to use it for the first time this evening and it's been closed by Paypal for me been in violation of their terms. Anyone any ideas why they would close my account because I'm confused.
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Paulw561 

 

Have you opened a PayPal account before that was also banned? Or have family member/associate who owes money to PayPal whose account is also limited? Are using similar financial info as a banned account? Could be some false positive/misunderstanding with paypal security model.

 

Please contact customer service for assistance if you can get through:

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Scroll down to click CALL US or other contact options.

 

Or contact via social media:

 

Facebook (UK): https://www.facebook.com/PayPalUK

Twitter (UK): @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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Paulw561
Contributor
Contributor
I've not had a Paypal account before. My wife has one for personal use, but to my knowledge she uses it occasionally to make small purchases online and doesn't owe money.
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