Never received goods ordered

cashman4
New Community Member

Can't understand why Paypal denied my dispute for an item that was never delivered.  They sure charge for it, but never get it refunded.  Still waiting over two months.  Tried emailing company I ordered from and get no response.  PayPal is pretty useless.  I'll never use it again.  They deal with shady companies.  You'd think they'd do their due diligence before working with frauds.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@cashman4 

 

Think the due diligence is down to you to do not paypal.

Paypal give you 'some' buyer and 'some' seller protection but its up to you to risk assess your own transactions.

 

Was it another of these????


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

 

If so then did the seller provide tracking? If so and you lost a dispute for non receipt then post back for info on how to appeal. 


Advice is voluntary.
Kudos / Solution appreciated.
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