Never received an item and PayPal closed the dispute

Alvydas99
Contributor
Contributor
Purchased a tool seller from China sent 5 masks?? And PayPal closed the dispute??
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alvydas99 

 

They would close a dispute for non receipt of item if the seller provided a tracking number so did you open one for item received but not as described or non receipt and if the latter did you change it to not as described when you received it.


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Alvydas99
Contributor
Contributor
I opened a dispute early before I got item since I knew it was a scam but seller kept communicating promising to send an item that got lost in again?? Just dragging the time and PayPal closed a dispute since seller was promising to ship the item. So dispute is closed and I can’t open new one for the same item that I never got??
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Alvydas99 

 

As you didn't answer my question on which dispute you did open then sorry can't advise further. 

Or if you received your item at all in the end.


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Kudos / Solution appreciated.
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