Need help

usamomx2
New Community Member

I bought a small sewing machine on Facebook & the money was paid to someone on PayPal. I don't know how to get a hold of them. I never received my merchandise. This was May 4,2020. This is the name that came up Dongguansh. Would appreciate help.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@usamomx2 

 

Sounds like one of these???


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

 

Open a dispute for non receipt (hope you don't get any item as it won't probably be what you expect) then if the seller provides a fake tracking number and wins the dispute come back and get more advice on how to appeal the fake tracking number BUT make sure you put everything into the dispute as althought its mostly automated you may get lucky.

 

 


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@usamomx2 

 

Sounds like one of these???


Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

 

Open a dispute for non receipt (hope you don't get any item as it won't probably be what you expect) then if the seller provides a fake tracking number and wins the dispute come back and get more advice on how to appeal the fake tracking number BUT make sure you put everything into the dispute as althought its mostly automated you may get lucky.

 

 


Advice is voluntary.
Kudos / Solution appreciated.
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