Need help with documents
Adammill16
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Posted on
May-24-2021
02:33 AM
I’m in a massive disspute to try get my money back I tried to get a hoodie got sent brown paper in a bag and PayPal keep asking me for more and more information when all the information I provided prove I’m entitled to a refund and they asked me to sign these documents and reply with them but I already replied but forgot to re attach my documents with the reply I need to get the documents to them and I can’t find a email to email PayPal or contact them please I really need help thank you
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Teito23
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May-26-2021
03:30 AM
call paypal customer service and have them try to help you chances are if they seller provided tracking info of you even receiving anything at all you would still lose the case plenty of others have.
PayPal_Joy
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May-26-2021
12:21 PM
Hi @Adammill16,
I'm sorry to hear that you didn't receive the item that you ordered. If you need to send documents to us, please contact our Customer Support by clicking on 'Contact' at the bottom of any PayPal website page for available options, or reach out by Facebook or Twitter.
Joy
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