Need help on 180 days
esonia33
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Posted on
Aug-22-2020
04:44 PM
hI DEAR COMMUNITY.
I have a question towards a transaction that I made to a seller.
I've bought a ticket from a seller. However, the even was postponed. Me and my seller are still waiting for the refund to come. But the protection is almost 180 days. It told me to open a case by 08/21. On 08/21 we still dont have the refund, so I tired open a case on 08/21.
However, I received a email right after saying that the case was closed.
I've other transactions which needed to be disputed by 08/20 and I disputed on 08/20. These transactions are fine.
How can I solve the one which passed the date?
Best,
Yushan
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