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Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

SOLVED
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Contributor

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

No legs. Totallya waste
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Contributor

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

I work hard for my money. I have been working remotely now since Covid 19 hit. I ordered what appeared to be a nice laptop stand. What I received was a total piece of junk, incapable of supporting my phone let alone my laptop. It in no way adjusts like it was depicted in the ad. This seller should not be an approved PayPal vendor! I too was offered $5.00 or they told me I could pay them even more money to get the one with the legs trying to tell me I didn't realize what I was ordering. I cannot stress this enough this thing that they sent is a complete piece of junk! I just escalated my claim with PayPal to a dispute!! I refuse to let this horrible company cheat me out of my hard earned money. PayPal needs to take action here for all of our sakes!

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Contributor

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

How do you contact the company?

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Member

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

I’ve emailed the 2 different email addresses that I could find and never received a reply. This company is a joke.
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Contributor

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

Does anyone know how to get our money back? I got the same piece of junk and it’s unacceptable.
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Member

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

I would love to know if anyone was successful with getting a refund. It seems to be nothing but trouble.
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Contributor

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

You need to go through the resolution center.  Several people have. I'm waiting.

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Contributor

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

Same sob story as everyone else...Complete piece of junk! Not only totally different from what was advertised, it arrived incomplete and it's totally useless as is. The pictures/video showed a stand that accommodated a small laptop with space on either side. I have a 13" laptop and it doesn't even fit on the table! They offered $5...I told them to go pound sand! I will accept NOTHING less than a FULL REFUND for this garbage!

PayPal needs to banish this seller!

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Member

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

Same problem here.  Paid for laptop stand and received a flimsy piece missing the adjustable legs.  Won't be buying on FaceBook anymore.

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Member

Re: Nanchang Etron Electronic Commerce Co., Ltd. Fraud!

Same here. Very dissatisfied with this crappy product! Disappointed that Paypal and Facebook doesn't vet who they allow to advertise. Will not buy from Facebook ads ever again!