Name on Account

doloresjune92
New Community Member
When I joined PayPal in 2016, since I used my husband's card it automatically put his name on my account when I joined. I have since changed the account name, and provided my documents but they have shut my account down. I have money in it that I need, I can not contact anyone cause they won't respond to messages or phone calls won't go through. Please help me, what can I do. This is my business account so I absolutely need it.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@doloresjune92 

 

Paypal do not automatically put a name on a personal paypal account, you imput it yourself.

If you imputted your husbands name then its his account and not yours.

Normally you can't change a paypal account from one person to anothers so not sure how you managed to do that if you actually did? 


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