Ebay invited me to refund the buyer immediately. I did this but the buyer did not return the item. I complained to Ebay and Paypal and both ignored my complaint. Thanks both!
Not sure providing the return label ensures a buyer would return the item. I have relied on trust and this was my error. Just so you know the buyer from overseas did not want a return label as he wanted the real cost of shipping refunded from his own country. That was the last I heard from him.,
I was never told this. I was just invited by Ebay to wait for the item to be returned or refund straight away. The buyer said he was skint and he wanted his refund desperately. I refunded to avoid any neg feedback and he promised once he had the shipping cost he would let me know and then return once I had paid this shipping cost into his account. I did this but he failed to return the item. No need to write back as its not resolving the issue for me but thanks anyway for your opinion.
