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My refund from seller i lost the tracking number

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New Community Member

My refund from seller i lost the tracking number

I purchased an item not knowing it was from China, when I received it it was completely something so cheap that wasn't worth 52$ even dollarama has better toys so the seller said send it back I baid 67$ to send it back to China now I lost the tracking number and the when I provided to PayPal might have put some numbers wrong not sure but I'm sure he has received it but now they are denying and still asking for tracking number and won't give my refund not sure what to do
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Esteemed Advisor

Re: My refund from seller i lost the tracking number

@Sadafi 

 

Sorry, unfortunately have to have the tracking number/proof of delivery. Not that you are sure it is delivered. Sellers have to provide tracking/proof of delivery when buyers claim item not received.

 

Can you ask your post office if there’s some method to look up tracking number under your name/address and the recipient’s name/address, date?


Kudos & Solved are greatly appreciated. 🙂