My payment of $95.89 on 09 December 2018

Arcachon2018
Contributor
Contributor

I am wondering why PayPal has deleted my dispute which I opened and which was previously appearing in my PayPal account for resolution due on 13 Dec 2018. Further, when I try to re-open the depute I am told by PayPal that it is not possible to dispute the transaction. I have saved screenshots of relevant information for Trading Standards authorities. I am wondering if someone might be able to explain why PayPal would delete my dispute and why PayPal would immunise the "seller" from dispute. 

Thanks in anticipation.

Best regards to all.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Arcachon2018

 

Did you escalate to a claim within 20 days of opening the dispute.

Only that 13 Dec date may have been the deadline to escalate?


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