My money on hold

LB1981
New Community Member
My girlfriend transferred $100 into my account and then it said It’s on hold right away!!! Then it’s says the buyer requested a unauthorized transaction and she saying she didn’t we’re both here now how can we protect that and get it straight
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1 REPLY 1

PayPal_April
Moderator
Moderator

Hello @LB1981

 

I would suggest checking the Resolution Center for any steps requesting information to be provided. Typically there will be verification steps for the sender and as the receiver, PayPal may also ask you for additional information regarding the transaction.

 

-April 

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