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My money in PayPal account has been returned to the buyer

ahnseong
Contributor

My money in PayPal account has been returned to the buyer

What am I supposed to do in this case?

 

I sold $4240 and $2800 cryptocurrencies to same person by BINANCE P2P platform and he deposited money in my PayPal account.

But he claimed that those money with unauthorized payments.  I have submitted all the transaction copies with other people's comments about him online.  However, after few days of claim dispute, I just got a notice from PayPal that the first claim for $4240 has just been closed and the money has been returned to the buyer without any explanations.   How could they do without my agreement and any reasons?  I can't believe this.  Is this a normal that PayPal do like this?

 

More seriously, I have another pending money $2800 and the claimer is the same scammer deposited with different name.   PayPal will think they are different buyers. 

 

Anyone please make me understand what's going on here.   Should I loose all money? 

Is there another step that I can do an appeal for the decision? 

  Please help!!