@TameemMahmud
if they were hacked......
Click on the transaction in their paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.
An unauthorised transaction means that a Paypal account was hacked and used without consent of the owner.
If Paypal check IP addresses / devices etc and find that it was hacked then yes they should receive a refund.
I hope they changed your password and security questions?
I hope they ran a virus scan on their computer?
I would advise that they also inform their card issuers and bank accounts companies that the account was hacked so that they can keep an eye on their account OR remove the financial info involved until things are sorted.
Advice is voluntary.
Kudos / Solution appreciated.
